Find answers to your questions, or get in touch with our support
team for quick assistance with your payment.
Our payment gateway uses reliable encryption and follows best practices to keep your information safe. You can trust that your transactions are protected while using our services.
Yes, we do.
None outside those already specified.
With Payfam, there are no transaction limits.
If the transaction wasn't processed, no funds will be deducted. you customer can retry the payment.
If the payment was deducted but not confirmed, it will be reversed. We recommend checking with the customer’s bank for more details.
Transactions are processed as soon as initiated
We are built to scale, accommodating growing transaction volumes effortlessly. Whether you're a small business or an enterprise, our infrastructure can adapt to your evolving needs.
As of now, our payment gateway exclusively processes transactions in NGN. We are actively working to expand our currency support. For the latest information on currency support, please check our documentation or reach out to our support team.
